FAQ
All items are made-to-order, so please allow 1–2 weeks for production before shipping. We always try to ship as soon as possible. After we ship, the time it takes to reach you is dependent on delays and shipping location.
Need it faster? Reach out to us before ordering and we’ll see what we can do!
If you’re located within 30 miles of Raleigh, NC, we offer local pickup for a $2 flat fee, just select the option at checkout or contact us to coordinate.
Due to the customized nature of our products, we’re unable to accept returns or exchanges at this time. If there’s an issue with your order, please contact us and we’ll do our best to make it right.
Because every item is made just for you, we’re unable to cancel orders once they’ve been processed. If you made a mistake or need to make a change, reach out within 24 hours and we’ll do our best to help!
We strive to be size inclusive and would love to help! If you don’t see your size listed, just send us a message! We’ll do our best to source it for you.
Absolutely! Once you’ve placed your order, just contact us and we’ll coordinate fabric shipping.
Please note: you’ll be responsible for any additional shipping costs.
Yes! After you submit your order, we will provide a mockup or fabric preview and confirm any additional details before we begin working on your piece.
We inspect every item before shipping, but if something arrives damaged or doesn’t match your order, please contact us within 7 days and include photos. We’ll work with you to make it right.
Yes! Whether it’s for a team, event, or club, we’re happy to create bulk custom pieces. Send us a message to get started with a custom quote.